❓ Help Center

Frequently Asked Questions

Find answers to common questions about our platform.

What is Logami and who is it for?

Logami is an exam preparation platform for German language learners targeting official certifications. It covers TELC, Goethe, and ÖSD exams at B1, B2, and C1 levels. You get a full mock exam simulator, section-by-section practice, structured lessons, and AI-powered writing feedback, everything in one place, accessible from any browser.

Which German language exams and levels do you prepare for?

We provide authentic learning materials for the most recognized German language certifications: TELC, Goethe, and ÖSD. The content covers the B1, B2, and C1 levels, making it suitable for both intermediate and advanced learners aiming for certification or general fluency.

Is the app's interface available in languages other than German?

Yes, absolutely. The entire user interface is available in multiple languages to ensure a comfortable learning experience for everyone. You can choose from English, Deutsch, Français, Español, Türkçe, and Русский. You can change your preferred language at any time in the settings.

What are the main features of the platform?

Logami gives you a complete toolkit for exam preparation: a full mock exam simulator with real exam conditions, Reading and Listening section training, a Writing lab with AI feedback on your essays, Grammar exercises for B1 to C1, Vocabulary flashcards, a Redemittel (key phrases) trainer, and structured lessons built around your personalized study plan.

How does the personalized study plan work?

After you select your target exam and level, Logami generates a personalized study plan broken down by skill and topic. It guides you through lessons in a structured order, covering Reading, Listening, Writing, Grammar, and Vocabulary, so you always know what to study next and nothing falls through the cracks.

Can I practice specific sections of an exam, like just the reading or writing part?

Yes. You can train each exam section individually. Reading (Lesen), Listening (Hören), Writing (Schreiben), Grammar, Vocabulary, and Redemittel. Each section has dedicated exercises and materials tailored to your chosen exam and level.

Do I need to download anything from the App Store or Google Play?

No, not at this time. This is a Progressive Web App (PWA), which gives you an app-like experience directly in your web browser. For quick access, you can add it to your home screen on any phone, tablet, or computer. We are planning to develop native mobile apps in the future.

Can I use the app on my phone, tablet, and computer?

Yes. The application is fully responsive and designed with a mobile-first approach, ensuring a seamless experience whether you are on a desktop computer, a tablet, or your smartphone.

Do I need to create an account to use the app?

Yes, a free account is required. This allows the platform to save all your learning data, track your progress in grammar and vocabulary, and sync your achievements across all your devices.

How do you track my learning progress?

Your dashboard tracks performance across every section, grammar topics mastered, vocabulary learned, mock exam scores, and writing submissions. You can see your study streaks, activity history, and a breakdown of your strengths and weak areas so you always know where to focus next.

Is telc easier than Goethe, and which German exam should I choose?

Both exams test the same CEFR level and both are officially recognized in Germany, so neither is easier in terms of content. The scoring works differently, though. In the telc B1/B2 written exam, a strong reading or listening result can make up for a weaker writing score. Goethe requires at least 60% in every module separately. Goethe certificates are often preferred for international university applications, while telc is very common for work and residence purposes in Germany. Check which certificate your university, employer, or authority accepts, then prepare for exactly that format.

How similar are Logami mock exams to the real telc, Goethe and ÖSD exams?

Our mock exams follow the official exam format: the same sections, the same task types, the same number of questions, and the same time limits as the real telc, Goethe, and ÖSD papers. The simulator runs on real exam timing, and your writing is scored against criteria modelled on the official examiner rubric. Each exam includes several complete practice papers, so you can repeat full simulations with fresh content.

Are mock exams enough to pass, and how many should I take?

If you are already close to the target level, mock exams are the most effective preparation tool available. They train your timing, familiarize you with every task format, and build the stamina a long exam day demands. We recommend 3 to 5 full timed simulations before exam day, combined with focused practice in your weakest section. Most candidates lose points to unfamiliar task formats and time pressure rather than to gaps in their German.

How long does it take to prepare for a German B1, B2 or C1 exam?

As a rough guideline, total learning time from zero is about 350 to 650 hours for B1, 600 to 800 hours for B2, and 800 to 1,000 hours for C1. If you have already reached the target level, focused exam preparation typically takes 4 to 8 weeks: learning the format, completing timed mock exams, and strengthening your weakest section. This exam-specific phase matters more than most people expect, because knowing the format is worth real points.

What score do I need to pass telc, Goethe or ÖSD exams?

The passing threshold is 60% at all three providers, but it is applied differently. Goethe requires at least 60 of 100 points in each module (reading, listening, writing, speaking) separately. In the telc B1/B2 written exam you need 60% overall, and the sections can compensate for each other; the oral exam is scored separately and also requires 60%. At ÖSD, every exam part must be passed on its own. Your preparation strategy should match the scoring rules of your specific exam.

What happens if I fail one part of the exam?

You usually do not have to repeat everything. At Goethe, modules can be retaken individually as often as needed, and passed modules combine into a full certificate within one year. At telc, a passed written or oral part can be credited, so you only retake the failed part within twelve months. At ÖSD, failed parts can generally be repeated within a year. Rules can vary between exam centres, so confirm the details with yours before booking a retake.

How is the Schreiben (writing) section graded?

Examiners grade your text against fixed criteria: task fulfilment (did you address all required points?), structure and coherence, range of vocabulary, and grammatical accuracy. The exact weighting depends on the provider. Formal elements count as well; a missing subject line or greeting costs points immediately. Logami AI writing feedback scores your text against criteria modelled on the official rubric and shows you exactly where points were lost.

Can I pass a German exam with online self-study, without a preparation course?

Yes, many candidates pass this way in every exam round. What a preparation course really provides is structure, knowledge of the format, and feedback. All three can be replicated online: a study plan gives you structure, full mock exams teach you the format, and AI-scored writing practice gives you feedback. A course is mainly worth it if you need external accountability. If your German is at the target level, focused self-study with realistic simulations is a proven path.

Can I try a free German mock exam online?

Yes. You can start a full mock exam for free without creating an account, with the real exam format and real timing for telc, Goethe, or ÖSD at levels B1 to C1. If you then create a free account, you unlock the full scored breakdown of your answers and can track your progress across attempts.

Which German exam do I need for university, work or citizenship?

For university admission in Germany or Austria you usually need C1; telc C1 Hochschule, the Goethe-Zertifikat C1, and ÖSD C1 are all widely accepted. For German citizenship or a settlement permit, a B1 certificate is generally required, and both telc and Goethe are accepted. For work, B2 is the common threshold for qualified positions, and regulated professions such as healthcare often require B2 or C1 with specific certificates. Each institution sets its own requirements, so confirm them before you register and then prepare for that exact exam.

Is this a one-time payment or a subscription?

One-time payment only. You pay once for the plan duration you choose, no auto-renewals, no recurring charges, ever.

How long does my access last?

Weekly gives you 7 days, Monthly gives you 30 days, and Quarterly gives you 90 days. Once your period ends, you can simply repurchase, no automatic charges.

Is there a free option?

Yes. You can use Logami for free with access to basic features and a limited number of practice sessions. Upgrade anytime when you're ready.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as Apple Pay and Google Pay.

Can I get a refund?

All purchases are final. However, if a technical issue prevents you from accessing the platform and remains unresolved after 48 hours of contacting our support, we will issue a full refund.

Still have questions?

Can't find the answer you're looking for? Feel free to reach out to us on our Contact page.